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Important Shipping Information

All orders are shipped via USPS, UPS, FedEx, or Priority Ground. Allow 3-7 business days for delivery.

All packages will be left on the recipient’s doorstep. No one has to be home to receive the package.

To guarantee timely delivery, we must have a proper and complete address. If needed, make sure to include any apartment number, suite number, floor number, company name, etc. Also, please provide a working phone number for the recipient.

Again, please provide the correct shipping address. In the event we are timely notified of an incorrect address, the KYVAN™ staff will attempt to re-route the package. If the customer is responsible for providing an incorrect address and the package is unable to be delivered, the customer will be contacted and charged if a new box is to be re-shipped.

Due to an increase volume of orders during the holiday seasons, orders may take 3-4 weeks for delivery.

We appreciate your business and will work hard to make your shipping experience a good one.